As a Technology Management Leader with over a decade of hands-on software development experience, I have guided cross-functional teams in the creation and delivery of high-impact software solutions across diverse industries. By breaking down complex challenges into manageable components, I empower teams to design, build, and maintain applications that meet both user and business needs. I champion a culture of continuous learning and accountability, enabling employees to grow professionally while taking ownership of critical initiatives. My leadership style focuses on collaboration, strategic thinking, and measurable outcomes, ensuring alignment with organizational goals and driving innovative results in fast-paced environments.

• Promoted from Senior Software Engineer to Software Engineering Manager, demonstrating consistent performance and leadership capabilities.
• Led a team of seven engineers in developing and maintaining innovative ordering applications, aligning with strategic engineering frameworks and delivering scalable, high-performance solutions.
• Championed Agile principles and lean practices, reducing development cycle time by 20% and improving team productivity.
• Spearheaded the adoption of AWS CDK and serverless frameworks, enhancing system reliability and scalability while reducing infrastructure costs by 15%.
• Collaborated with leadership to resolve systemic challenges in the development pipeline, resulting in a 30% improvement in deployment efficiency.
• Mentored and coached team members, fostering a culture of ownership and professional growth, leading to a 25% increase in team retention.

• Designed and maintained high-performance web applications, ensuring seamless user experiences for over 1M monthly users.
• Conducted code reviews and mentored junior developers, improving code quality and reducing production bugs by 40%.
• Played a key role in architectural discussions, ensuring scalability and reliability of software solutions.
• Utilized technologies such as Node.js, AWS, Vue.js, and Postgres SQL to deliver innovative, business-aligned solutions.

• Led the development of client-focused web solutions, including the SCENE middleware connector, integrating Salesforce Marketing Cloud and AWS to streamline operations and improve efficiency by 25%.
• Designed and implemented the Lantern Platform Marketing tool, enhancing digital marketing capabilities and increasing campaign engagement by 30%.
• Mentored junior developers and provided technical leadership, ensuring high-quality, scalable solutions across diverse industries.
• Utilized modern technologies such as PHP, Laravel, Docker, JavaScript, Vue.js, and Angular to deliver innovative, business-aligned solutions.

Skills/Tech stack: Technical Architecture · Client Integration · Technical Leadership · SQL · JavaScript · PHP · Communication · Oral Communication · Web Maintenance · High Quality Standards · .NET C# · Laravel · Critical Thinking

• Led the development of SmartCircle, a retail theft prevention tool for display devices, overseeing software design, code reviews, and deployment.
• Utilized PHP, JavaScript, and WordPress to deliver scalable, high-quality solutions.

Skills/Tech stack: PHP, Git, JavaScript, CSS, JQuery, WordPress, Linux, HTML5.

• Developed web solutions for Rental Sector of Real Estates, enhancing user experience and functionality.
• Implemented custom API-based solution for editorial news consumption on external websites, increasing engagement and reach.
• Collaborated with cross-functional teams to ensure seamless integration and functionality of web projects.

Skills/Tech stack: .NET · C# · ASPX · PHP · JavaScript · XHTML · Cascading Style Sheets (CSS) · jQuery · DotNetNuke (DNN) · MySQL · Microsoft SQL Server

• Developed new features and maintained existing functionality for The Weather Network’s primary website using PHP, XML, JavaScript, CSS, and more.
• Created scripts to support test cases and performance tests for various related applications.
• Ensured site performance, scalability, and enhanced user experience through the utilization of various technologies.

Skills/Tech stack: Tortoise SVN · JavaScript · PHP · Oral Communication · XML · C# · Critical Thinking · XML Schema

• Led a remote team of three developers across multiple countries, delivering a scalable Software API solution for gaming platforms using Agile methodologies.

• Spearheaded the development of an adult social/entertainment web project with potential for re-coding as a dating site, utilizing PHP5, MySQL (cluster), and Yii Framework.

• Guided decision-making processes for software architecture and infrastructure, ensuring optimal performance and scalability.

• Conducted code reviews, implemented testing protocols, and assisted in the selection process for new programmers.

• Researched and integrated innovative techniques and methodologies to align with project goals and improve development efficiency.

• Facilitated regular follow-up meetings to track project progress and ensure alignment with stakeholder expectations.

Skills/Tech stack: PHP, MySQL, JavaScript, CSS, jQuery, .NET C#, ASPX, SVN, Eclipse IDE, AJAX, Yii Framework, Zend Framework, Linux (CentOS).

• Analyzed and optimized the architectural network design for high-traffic web applications, including webkinz.com and webkinzjr.com, to enhance functionality and performance through improved hardware and software solutions.

• Designed and implemented comprehensive load testing scenarios using Neoload to identify system boundaries and potential single points of failure (SPOFs), ensuring scalability and reliability.

• Collaborated with cross-functional teams to deliver robust, high-performance solutions that supported millions of users.

Skills/Tech stack: PHP, MySQL, Java, JavaScript, CSS, AJAX, Eclipse IDE, Linux (CentOS, Ubuntu), Neoload.

• Led a team of four developers in the Gameskore Multiplayer Gaming Project, ensuring on-time and on-budget delivery. Conducted database design reviews, code reviews, and project estimations based on client requirements.

• Developed key components of the Gameskore Project using .NET C# and MySQL, and built Velcro’s web store shopping cart solution using PHP5, Joomla, and MySQL.

• Managed network infrastructure, including SharePoint, Team Foundation Server, MS Exchange, IIS, DNS, and FTP servers, while creating and implementing a Disaster Recovery Plan to ensure business continuity.

• Streamlined operations by maintaining timesheets, preparing network administration documentation, and conducting PC inventory audits.

• Collaborated with stakeholders to align technical solutions with business goals, reporting directly to the Project Manager.

Technologies Used: .NET C#, ASPX, MSSQL, PHP, MySQL, SharePoint, JavaScript, CSS, AJAX, Joomla, Active Directory, IIS, Microsoft Servers.

• Led IT strategy and operations for the organization, overseeing the implementation of SIGESPRO software across three municipalities, streamlining processes and improving efficiency.

• Managed cross-functional teams, including a development department (6 programmers) and a technical support department (6 analysts), fostering collaboration and high performance.

• Delivered executive-level reporting to the CEO, providing quarterly updates on IT initiatives, budgets, and performance metrics to align technology with business objectives.

• Designed and managed enterprise-wide telecommunications infrastructure, including VPN connectivity across 6 branch offices, enterprise firewall policies, and email/DNS/webmail systems.

• Championed security and scalability by implementing robust firewall policies and ensuring reliable, secure communication channels across the organization.

Key Achievements:

• Successfully deployed SIGESPRO software, enhancing operational efficiency for municipal clients.

• Built and maintained a secure, scalable IT infrastructure to support business growth.

• Established a culture of accountability and performance within IT teams.

I completed a Business & Marketing course diploma at Universidad Metropolitana in Venezuela. The program focused on fundamental marketing strategies, consumer behavior, and business operations, equipping me with practical skills to navigate today’s competitive marketplace.

I graduated in 2004 from Universidad Nueva Esparta in Caracas, Venezuela, earning my “Licenciatura en Computación” (equivalent to a Bachelor’s in Computer Science). The program was management-oriented, providing me with a strong foundation in computer science and software development while also equipping me with essential leadership and business skills to effectively manage technology initiatives.